The Manor Hospital, Oxford

The Manor Hospital, Oxford 2022-09-25 Person 4 5 0

Good experience at Manor hospital. Nice friendly staff and good service. The hospital is very clean and the facilities are quite nice.

The Manor Hospital, Oxford 2022-09-14 Person 5 5 0

The staff members at the Day Surgery were very caring and empathetic. They made me feel very comfortable during my stay and their smiles truly made a difference to my experience.

The Manor Hospital, Oxford 2022-09-11 Person 5 5 0

The Manor Hospital is a wonderful place to have an operation if you must have one. The staff is caring and knowledgeable and attentive and expert. The private room I had for 2 nights post-operation was so soothing, it was worth the money just to have that space in which to heal. Everything was super clean, and very quiet and calm (especially on a weekend when I was there). The food is excellent. The only criticism I have of the Manor Hospital is that prior to my operation, their admissions staff took far too long to produce a cost quotation and answer my questions that had been relayed to them by my surgeon's secretary, and then to produce the necessary paperwork. I had expected far better efficiency from a private hospital. When coming from abroad, such efficiency is critical so that a patient can book flights, accommodation etc. And -- on the day of my admission -- the front desk staff were not as courteous and welcoming as they should have been to a patient. Both these should be easily fixed and I hope they will be. I would certainly highly recommend the Hospital to anyone despite these shortcomings.

The Manor Hospital, Oxford 2022-09-05 Person 5 5 0

The Manor provided exceptional treatment and service. Everyone involved in my care - surgery and after-care - was kind, considerate, caring, professional, and ensured I was well-cared for and had everything I might need. Absolutely a wonderful experience at the Manor. Thank you

The Manor Hospital, Oxford 2022-08-15 Person 4 5 0

Medical and surgical care was excellent but not so happy with the admin departments. 1. My name was wrong on all the labels on the paperwork at admission. They had to be corrected and reprinted. This did not inspire confidence! 2. As a self funding patient I felt a bit like a second class citizen, as there was an excessive mentioning of payment on every correspondence and message I received. I always paid the invoices as soon as I received them but then after discharge I received a second invoice for the same payment. This was a shock and very distressing. 3. I understood before admission that the cost quoted was to cover the whole procedure and associates charges, however I found a second routine follow up appointment after surgery was not included. Nor was the considerable cost of the second course of medication prescribed. I think it should be made clear to patients that considerable extra costs may be incurred.

The Manor Hospital, Oxford 2022-08-15 Person 5 5 0

The Manor hospital staff are very friendly and looked after me very well. Impressed with the post-surgery care provided to me. I highly recommend.

The Manor Hospital, Oxford 2022-07-12 Person 1 5 0

I cannot fault my Consultant, he has been professional and attentive with a great bedside manner and I would have rated him at an easy 5. However the same cannot be said for the admin team, or lack of. It is almost impossible to get anyone at the hospital to either answer a phone or return a voice message or Email. It is a real shame that a good hospital is being ruined by shocking communication and admin. You have been warned!

The Manor Hospital, Oxford 2022-06-25 Person 5 5 0

Staff and service was excellent. Room temperature circulation was a little hot (not the coldest fan) but other than that no complaints

The Manor Hospital, Oxford 2022-06-09 Person 5 5 0

The team at the Manor Hospital has been both incredibly professional and empathic during the entire process. I always felt in good hands before, during and after my surgery.

The Manor Hospital, Oxford 2022-06-06 Person 5 5 0

At The Manor Hospital it is like being at home. Care is wonderful as there is always a nurse asking how you feel and do you want any help. I must say that the nurses have more work and problems to deal with compared to my stay when the hospital was in the Banbury Road.